Transform Your Customer Conversations By Leveraging
the People Who Know Your Company Best

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Jim Karrh offers business insights, with energy and humor. Your people will come away both informed and inspired, and with action items they can implement immediately.



Jim provides assistance that is objective, informed and clear. We help to clearly articulate your goals, then create concrete strategy and tactics to achieve them.



Jim also continuously shares business insights with the public, through columns, articles, interviews and videos - and literally wrote the book on marketing.


The “missing piece” for more engagement with customers, employees, and communities

Today, leaders have to balance a rapidly growing number of marketing and communication channels—from advertising and public relations to experiential events to the web and social media. The way to stand out from your competition might be in plain sight: the thousands of real-time customer conversations that happen every week (or even every day).

We call that Managing the Message. Jim Karrh helps organizations transform their message, messengers, and the management process in order to gain more customer satisfaction and loyalty, more efficiency, and greater employee engagement and confidence.

Jim explains here how your organization can find that sweet spot among the message, the messengers and management!

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Jim Karrh, PhD

Jim spoke at BRANDPACKAGING’s Packaging That Sells conference, which draws upwards of 350 brand marketers to discuss how packaging supports the brand promise. Jim’s presentation was perfectly tailored to our audience, extremely well delivered and received. His presentation style is genuine and engaging, he is the consummate professional (reliable, passionate, enthusiastic) and I can’t recommend him enough. He was an asset to our program, and the feedback on his session was excellent.

Jennifer Acevedo,
Editor-in-chief, Brand Packaging and
Chair, Packaging That Sells


Jim has added value to our company as a trusted consultant for over 15 years. Through repeat engagements, he helped us clearly articulate our goals then create strategy, tactics, and measures. We continue to build on his recommendations which hold as Edu Inc. itself has grown and matured.



Jim has only been involved with our business for a few months. However, he is already delivering measurable results in promoting our marketing technology company. He is a consummate professional and deeply knowledgeable in the marketing and
public relations field. He will help you be successful in promoting your product and service on any scale.

Founder and CEO, CognitiveDATA


We hosted Dr. Jim Karrh as our keynote speaker for the College to Career Conference…he was very entertaining and at the same time slipped some very practical and timely advice to the students as they prepare to launch their careers.

Dean, Arkansas Tech University

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