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Transform Your Customer Conversations By Leveraging
the People Who Know Your Company Best

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Our free weekly Message Manager Memo with tips, examples, and ideas you can put to work right away.

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SPEAKING

As a business speaker Jim Karrh offers business insights, with energy and humor. Your people will come away both informed and inspired, and with action items they can implement immediately.

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Consulting

 
Jim provides assistance that is objective, informed and clear. We help to clearly articulate your goals, then create concrete strategy and tactics to achieve them.

 
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Insights

Jim also continuously shares business insights with the public, through columns, articles, interviews and videos - and literally wrote the book on marketing.

MANAGING THE MESSAGE

The “missing piece” for more engagement with customers, employees, and communities

Today, leaders have to balance a rapidly growing number of marketing and communication channels—from advertising and public relations to experiential events to the web and social media. The way to stand out from your competition might be in plain sight: the thousands of real-time customer conversations that happen every week (or even every day).

We call that Managing the Message. Jim Karrh helps organizations transform their message, messengers, and the management process in order to gain more customer satisfaction and loyalty, more efficiency, and greater employee engagement and confidence.

Jim explains here how your organization can find that sweet spot among the message, the messengers and management!


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Five Roadblocks and the Ways to Remove Them

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Jim Karrh, PhD

Jim spoke at BRANDPACKAGING’s Packaging That Sells conference, which draws upwards of 350 brand marketers to discuss how packaging supports the brand promise. Jim’s presentation was perfectly tailored to our audience, extremely well delivered and received. His presentation style is genuine and engaging, he is the consummate professional (reliable, passionate, enthusiastic) and I can’t recommend him enough. He was an asset to our program, and the feedback on his session was excellent.

Jennifer Acevedo,
Editor-in-chief, Brand Packaging and
Chair, Packaging That Sells



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Jim has added value to our company as a trusted consultant for over 15 years. Through repeat engagements, he helped us clearly articulate our goals then create strategy, tactics, and measures. We continue to build on his recommendations which hold as Edu Inc. itself has grown and matured.

DOUGLAS SPENCER
President

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I can’t say enough about the great job Dr. Jim Karrh did presenting as the keynote speaker for Best Association Management at a marketing training seminar. The seminar was designed to empower our nonprofit association officers and members to create and generate better messaging. Immediately following the training one client association executed a successful fundraising campaign using the marketing and messaging techniques presented in this training. Jim is engaging, humorous and full of powerful information. You can’t go wrong with him as your keynote!

ANNE FULLER
President

 

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We hosted Dr. Jim Karrh as our keynote speaker for the College to Career Conference…he was very entertaining and at the same time slipped some very practical and timely advice to the students as they prepare to launch their careers.

DR. ED BASHAW
Dean, Arkansas Tech University